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Privacy Policy

This privacy statement discloses the privacy practices for Sun City RV. Sun City RV promotes the use of fair information practices. Because Sun City RV is committed to your privacy, we have agreed to disclose our information practices.

INFORMATION COLLECTION AND USE:
Sun City RV is the sole owner of the information collected on this site. Sun City RV will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Sun City RV collects information from our users at several different points on the web site.

 

COOKIES:
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For example, a cookie is used to store items during e-Catalog shopping so that a list of what you are ordering is maintained. If a user rejects the cookie, they may still use the site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user, may not be able to use the e-Catalog shopping basket function on the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site.

 

LOG FILES:
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic and geographic information for aggregate use. IP addresses are not linked to personally identifiable information.

 

SHARING:
We may share demographic information with our partners and advertisers. This is generally not linked to any personal information that can identify any individual person. However, Sun City RV may send E-mails or mail about special offers at the Dealership or other offers or information that may be of interest to the user based on the information we collect. Sun City RV uses an outside company (such as UPS, USPS, Fed Ex. etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

LINKS:
This web site contains links to other sites. Please be aware that Sun City RV is not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

NOTIFICATION OF CHANGES:
If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

 

SECURITY:
This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.

When our quote request or order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just “surfing”.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, has restricted access at the dealership. Only employees who need the information to perform a specific job (for example, order clerk, sales representative, marketing coordinator or a customer service representative) are granted access to personally identifiable information. Access to the information is made via a password-protected site. Each time an employee needs to access information, they must enter their password to gain access to the information. Furthermore, employees are kept up-to-date on our security and privacy practices. Employees are periodically notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

SUPPLEMENTATION OF INFORMATION:
In order for this web site to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from third party sources.

For example, to determine if customers qualify for financing, the dealership may use their name and social security number to request a credit report or approval from a lending institution.

SITE AND SERVICE UPDATES:
Sun City RV may send the user site and service announcement updates which contain important information about the service. We communicate with the user to provide requested services and in regard to issues relating to their account via e-mail or phone.

 

CORRECTING / UPDATING PERSONAL INFORMATION:
If a user’s personally identifiable information changes (such as address or E-mail), or if a user no longer desires to receive information from Sun City RV, we will endeavor to correct, update or remove that user’s personal data from our database.

 

Information We Collect
Our Websites collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).

Personal information does not include:

    • Publicly available information from government records.

    • Deidentified or aggregated consumer information.

    • Information excluded from the CCPA’s scope, like:

      • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;

      • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Sun City RV obtains the categories of personal information listed above from the following categories of sources:

      • Directly from you. For example, from forms you complete or products and services you purchase.

      • Indirectly from you. For example, from observing your actions on our Websites.

      • From third-party business partners such as social media sites, ad networks, and analytics providers.

 

Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:

      • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

      • To provide, support, personalize, and develop our Websites, products, and services.

      • To create, maintain, customize, and secure your account with us.

      • To process your requests, purchases, transactions, and payments and prevent transactional fraud.

      • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

      • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Websites, third-party sites, and via email or text message (with your consent, where required by law).

      • To help maintain the safety, security, and integrity of our Websites, products and services, databases and other technology assets, and business.

      • For testing, research, analysis, and product development, including to develop and improve our Websites, products, and services.

      • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

      • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

      • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sun City RV, assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Sun City RV about our Website users is among the assets transferred.

      • Sun City RV will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

 

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

      • Deny you goods or services.

      • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

      • Provide you a different level or quality of goods or services.

      • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

 

Changes to Our Privacy Notice
Sun City RV reserves the right to amend this privacy Notice at our discretion and at any time. When we make changes to this privacy Notice, we will post the updated Notice on the Websites and update the Notice’s effective date. Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes.

 

Contact Information
If you have any questions or comments about this Notice, the ways in which Sun City RV collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: 623-979-8585 or marketing@suncityrv.com